Returns and Refund Policy
If goods received are damaged or faulty, we will replace those goods so long as they are returned to us within 7 days of purchase, and original packaging is provided. Proof of purchase must be provided.
Any shipping costs to be borne by the purchaser, unless otherwise agreed upon prior to return.
After 7 days, returns and refunds are subject to manufacturer’s warranty.
A CHANGE OF MIND IS NOT A REASON FOR A REFUND (NZ Consumers Act)
Please ensure you are 100% certain of your purchase
- No refunds on special orders
- No refunds on spare parts (unless faulty per Consumers Act)
- Goods accepted for refund at Management’s discretion only
- Any goods accepted for refund are subject to a 15% re-stocking and admin fee